Conditions d’utilisation

TERMS OF SERVICE – VELOR

OVERVIEW
This website is operated by VELOR. Throughout the site, the terms “we”, “us” and “our” refer to VELOR. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.


ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorized purpose.


GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice.


PRODUCTS AND SERVICES
We make every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors.

Some products may be available exclusively online and may have limited quantities.


ORDER PROCESSING & SHIPPING
Orders are processed within 1–3 business days.
Delivery times typically range between 7–15 business days depending on your location.

VELOR works with global suppliers, and products may be shipped from different warehouses.


ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.


RETURNS & REFUNDS
Please refer to our Returns & Refund Policy for detailed information.
By purchasing from VELOR, you agree to the conditions outlined in that policy.


THIRD-PARTY SERVICES
We may use third-party tools and services which we do not monitor or control. You agree that we provide access to such tools “as is” without warranties.


PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.


ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or inaccuracies. We reserve the right to correct any errors and update information at any time without prior notice.


PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to violate any laws, or to infringe upon our intellectual property rights.


LIMITATION OF LIABILITY
VELOR shall not be liable for any damages resulting from the use or inability to use the service or products purchased.


CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms of Service at any time.


CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
📧 contact@velorzone.com