Politique d’expédition

Shipping Policy

At Velor, we are committed to delivering your order as quickly and safely as possible.

Processing Time
All orders are processed within 1–3 business days (Monday–Friday). Orders are not shipped on weekends or holidays.

Shipping Time
Estimated delivery times:

• Europe: 5–10 business days

• United States: 7–12 business days

Please note that delivery times may vary depending on your location and external factors such as customs delays.

Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions on selected orders.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package.

Delays
Velor is not responsible for delays caused by carriers, customs, or other factors beyond our control. However, we will always do our best to assist you.

Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact
If you have any questions about your order, feel free to contact us at:
contact@velorzone.com